• Tony Rare
• December 3, 2024
• How-To, IT Services

How IT is Powering the Future of Autonomous Vehicles

Autonomous vehicles are reshaping transportation, but their success relies heavily on advanced IT systems. From real-time data processing to seamless communication, IT is the backbone that enables self-driving cars to operate efficiently and safely. This article examines how Global IT is addressing industry challenges and driving innovation in this fast-moving field.

The Challenges Facing Autonomous Vehicles

The success of self-driving vehicles depends on IT solutions that address significant challenges in data processing, system integration, and cybersecurity.

• Data Overload and Processing Needs

• Vehicles generate vast streams of information from sensors, cameras, and radar.
• Real-time analysis ensures immediate responses to situations like obstacles or traffic signals.
• Without efficient systems, delays could compromise safety.

• Integrating Complex Technologies

• Each vehicle relies on AI, communication systems, and sensors working together.
• IT platforms streamline operations, eliminating inefficiencies caused by disconnected systems.

• Cybersecurity Concerns

• Increased connectivity introduces risks like unauthorized access to vehicle systems.
• IT strategies ensure secure networks and protect sensitive information.

Real-Time Data Processing with Advanced IT

The ability to process data quickly and accurately determines the performance of autonomous vehicles. Global IT uses advanced tools to meet this demand.

Edge computing powers real-time decisions by processing information directly within the vehicle. This reduces delays and ensures immediate reactions to hazards, traffic, and unexpected conditions. By pairing edge computing with cloud computing for large-scale data analysis, manufacturers can refine algorithms and improve overall vehicle performance.

Combining these technologies offers a balance of speed and scalability, which is critical for managing the complex demands of self-driving systems.

Artificial Intelligence:

Making Smarter Vehicles

AI transforms the way vehicles learn and adapt. Its role goes beyond basic automation, driving continuous improvements in self-driving technology.

Seamless Communication
for Safer Roads

Self-driving cars require constant communication with their surroundings to operate effectively. IT systems enable rapid and reliable data exchange, making this possible.

These technologies create a synchronized network that improves safety and reduces congestion.

• Vehicle-to-Everything (V2X): Shares information between vehicles, infrastructure, and traffic systems.
• Traffic Signal Integration: Adjusts routes based on real-time updates from connected signals.
• 5G Connectivity: Ensures uninterrupted communication with ultra-fast data transfer speeds.
• Collision Prevention: Alerts vehicles to potential hazards in time to act.

Creating a Seamless
Network

For autonomous vehicles to operate effectively, they must communicate with their surroundings and each other. IT solutions enable this connectivity through two main technologies:

• Vehicle-to-Everything Communication (V2X): This system allows cars to exchange information with traffic signals, other vehicles, and infrastructure. These interactions prevent collisions, reduce congestion, and optimize routes.
• The Role of 5G: High-speed networks like 5G ensure reliable data transfer without interruptions. This connectivity supports real-time responses and enhances the performance of self-driving systems.

Protecting Vehicles with Strong Cybersecurity

IT infrastructure plays a critical role in safeguarding autonomous vehicles from potential threats. Cybersecurity solutions ensure the integrity of vehicle operations and protect sensitive data.

• Identifying Vulnerabilities: Hackers may attempt to access critical systems or disrupt operations. Identifying these risks is the first step in creating a secure environment.

• Implementing Proactive Defense Strategies: Measures like encrypted communication, regular updates, and intrusion detection systems fortify vehicles against attacks. These solutions keep systems resilient and reliable.

Scaling Autonomous Technology

Moving from prototypes to widespread adoption requires scalable IT solutions. Global IT supports this growth with innovative tools and standardized frameworks.

Digital twin technology enables engineers to test autonomous systems in virtual environments, saving time and resources. By creating accurate models of real-world conditions, these systems allow for faster development cycles without extensive physical testing.

Standardized frameworks simplify the integration of multiple technologies, making it easier to scale operations. These IT advancements make transitioning from testing to implementation more efficient and cost-effective.

Paving the Way for
Sustainable IT

As autonomous technology advances, sustainability becomes a key focus for IT infrastructure. Global IT prioritizes energy-efficient solutions to align with environmental goals.

• AI-Driven Predictive Maintenance: Predictive systems identify potential issues before they occur, extending the lifespan of components and reducing waste.
• Energy-Efficient Data Centers: By optimizing energy consumption, IT solutions support sustainable practices without compromising performance.

Moving Forward with Global IT

The advancements in autonomous vehicles owe much to the power of IT. Systems designed by Global IT address challenges in data processing, connectivity, and security, ensuring these vehicles are prepared for the complexities of modern transportation. As self-driving technology develops, IT will remain the driving force behind its success.

Global IT invites you to learn more about these groundbreaking solutions at their blog, where innovation meets practical application in the journey toward autonomous excellence.

The post How IT is Powering the Future of Autonomous Vehicles appeared first on info.globalit.com.

• Tony Rare
• November 29, 2024
• How-To, IT Services

How IT Solutions Improve Patient Care in Healthcare

Healthcare professionals face the daily challenge of providing quality care while managing complex patient information, staying compliant with privacy standards, and addressing patient needs across departments. The pace is demanding, and these tasks are critical to ensuring positive outcomes. But with the right tools, this can change. Global IT is a dedicated expert, empowering you to meet these demands confidently and effectively.

Let’s explore how Global IT can help you streamline your work, improve patient outcomes, and secure data, ensuring that every step in your healthcare delivery is more manageable and impactful.

• Making Data Work for You: Centralized Management for Informed Care

Healthcare teams rely on patient data daily to make accurate and timely decisions. Without centralized data, the risk of errors rises, leading to unnecessary stress for providers and patients alike.

For instance, EHRs streamline the sharing of lab results, prescriptions, and medical history, enabling healthcare providers to make informed, data-driven decisions quickly. This approach ensures that providers can act confidently, knowing they have the latest, complete information. With Global IT’s data integration solutions, healthcare teams experience improved workflows and seamless information exchange vital for patient-centered care.

EHR Solutions by Global IT:

Global IT’s electronic health record (EHR) solutions organize and streamline patient data so you can access up-to-date information instantly.

• Enhanced Accuracy: Avoid potential errors with organized, accessible data.
• Real-Time Updates: Ensure all departments are in sync with the latest patient data.
• Streamlined Workflows: Spend less time on paperwork and more on patient care.

With Global IT’s guidance, healthcare providers can depend on data that’s accurate, complete, and instantly available. This allows you to focus on delivering care, knowing that essential information is at your fingertips.

• Protecting Patient Information: Data Security You Can Count On

Data security is a constant concern, especially as more sensitive information is stored digitally. Cyber threats and privacy breaches compromise patient trust and create legal risks. Global IT offers robust data protection, so you don’t have to worry about unauthorized access or breaches. Our security solutions include advanced encryption, multi-factor authentication, and continuous monitoring to keep your data safe.

Securing Patient Data: Privacy, Compliance, and Trust

With the increasing reliance on digital records, cybersecurity measures have become a foundational aspect of patient care. IT solutions comply with healthcare regulations like HIPAA and implement strong data protection practices to maintain patient privacy and trust.

Cybersecurity measures, such as encryption, access controls, and regular compliance audits, help safeguard sensitive patient information from unauthorized access.

Global IT’s commitment to data security enables healthcare organizations to uphold patient confidentiality and maintain compliance. This builds patient trust and ensures data integrity is prioritized throughout the care process.

• Global IT's Data Security Measures:
• Encryption and Access Controls: Only authorized personnel access sensitive data.
• Regular Audits:Detect and address vulnerabilities before they become risks.
• Multi-Factor Authentication: Strengthen security with layered protection.

By partnering with Global IT, you’ll maintain patient privacy and comply with regulatory standards, freeing you from security concerns and reinforcing patient trust.

• Acting Proactively with Predictive Analytics

Anticipating patient needs can make the difference between early intervention and worsening conditions for healthcare teams. With predictive analytics, Global IT helps you interpret real-time data to predict health trends, manage resources, and deliver proactive care.

Predictive analytics in healthcare allows organizations to anticipate patient needs more accurately, leading to proactive rather than reactive patient care. Predictive models help providers identify potential health risks and implement preventative strategies by analyzing historical and real-time data. For example, analytics can predict patient readmission risks or the likelihood of chronic conditions, which allows healthcare professionals to address these issues before they escalate.

Key Benefits of Predictive Analytics:

• Early Interventions:Spot risk factors and take action before issues escalate.
• Efficient Resource Allocation: Manage staff, equipment, and supplies more effectively.
• Enhanced Patient Outcomes: Craft treatment plans that reduce readmissions and complications.

Global IT’s predictive tools are designed to support you in providing proactive, personalized care, making each step of your work more effective.

• Empowering Patients Through Engagement Tools

Keeping patients engaged in their care journey is a proven way to improve health outcomes. Patients with access to health records, treatment plans, and communication tools feel more involved and empowered.

For example, patient portals allow individuals to review their test results, schedule appointments, and receive reminders, making healthcare more accessible and responsive to individual needs. Global IT’s patient engagement solutions help healthcare providers enhance communication and build stronger patient relationships, leading to better health outcomes and a more satisfying care experience.

Patient Engagement Solutions from Global IT:

• Patient Portals:Allow patients to view their health data and reach out with questions.
• Mobile Health Apps: Encourage patients to track progress and follow treatment schedules.
• Wearable Technology: Provide continuous updates on health metrics directly to their care teams.

With Global IT’s support, you’ll foster an environment where patients can actively participate in their health journey, improving adherence to care plans and fostering better overall health.

• Streamlining Operations: Simplifying Your Workflow

In a healthcare setting, time is everything. Managing patient schedules, interdepartmental communication, and paperwork can become overwhelming. Global IT’s solutions simplify operational tasks, helping you focus on patient care without getting bogged down by administrative duties.

Efficiency and Workflow Gains with IT

IT solutions make healthcare systems more efficient by reducing paperwork and automating repetitive processes. With optimized workflows, healthcare staff can focus on providing quality care without being overwhelmed by administrative tasks. Global IT’s workflow solutions support hospitals and clinics in achieving these gains, improving productivity and ultimately enhancing the patient experience.

Operational Tools by Global IT:

• Automated Scheduling: Reduce scheduling conflicts and patient wait times.
• Digital Communication Systems: Enable seamless updates and coordination across departments.
• Task Automation: Free up staff time to focus on direct patient care.

Our streamlined operational tools help healthcare providers reduce stress, avoid delays, and give patients a more efficient care experience.

• Expanding Access with Telemedicine Solutions

Reaching patients in rural or underserved areas can be challenging, yet these communities often need care. Telemedicine makes it possible to deliver quality care remotely, providing greater access to patients wherever they are. With Global IT’s telemedicine solutions, you’ll have the technology to expand your reach and treat more patients.

Telemedicine has transformed healthcare access, especially for patients in remote or underserved areas. IT solutions enable healthcare providers to offer virtual consultations, remote monitoring, and follow-up care, all of which reduce barriers for patients who might otherwise face difficulties in reaching a healthcare facility. Through secure video conferencing and remote monitoring devices, telemedicine ensures that high-quality care is available to all, regardless of location.

Telemedicine Benefits with Global IT:

• Increased Access:Offer remote care for those in hard-to-reach areas.
• Reduced Costs: Save both patients and providers time and travel expenses.
• Immediate Consultations: Address non-urgent issues promptly, reducing ER visits.

By equipping your organization with telemedicine tools, Global IT helps you provide quality care to more people, enhancing patient satisfaction and access to services.

• Planning for the Future of IT in Healthcare

As technology evolves, advanced tools like artificial intelligence (AI) and blockchain are becoming available to support even more personalized patient care. AI can help diagnostics by analyzing large data sets, while blockchain provides a secure, decentralized way to store patient data. These innovations, though promising, also come with challenges that require ethical considerations and careful implementation.

• Trust Global IT to Drive Patient-Centered Care

IT solutions are integral to modern healthcare, shaping a more efficient, secure, and responsive system to patient needs. With data integration, enhanced security, predictive analytics, personalized care options, and telemedicine capabilities, Global IT supports healthcare providers in delivering effective and accessible patient care. By adopting these solutions, healthcare organizations invest in a future where patient-centered care is not just an ideal but a reality.

Schedule A FREE Consultation

• Connect with us today! Do you have specific worries about introducing new technology at your facility? Please email us at info@globalit.com with your tips or concerns about technology implementation.

Schedule Consultation

The post How IT Solutions Improve Patient Care in Healthcare appeared first on info.globalit.com.

• Tony Rare
• November 22, 2024
• How-To, IT Services

How IT Solutions Are Enhancing the Guest Experience in Hospitality

Today’s guests expect smooth, personalized experiences in their stays, driving a major shift in how the hospitality industry operates. From streamlined check-ins to tailored in-room technology, hotels need IT solutions that improve efficiency and create a welcoming, memorable stay. Global IT offers a range of solutions that help hotels meet these evolving demands. Below, we explore how IT solutions enhance each part of the guest journey, impacting satisfaction and loyalty.

Redefine Guest Service with Innovative Technology

Meeting today’s guest expectations in the hospitality industry has become increasingly complex. Guests now look for experiences that are seamless, personalized, and powered by the latest technology—from smooth check-in processes and customized in-room amenities to real-time support for requests. However, many hotels struggle to keep up with the rapid pace of technological advancements and the constant demand to stay relevant. Managing these demands without sacrificing service quality or operational efficiency is a real challenge for hospitality leaders, who know that one misstep can impact guest satisfaction and brand loyalty.

This is where Global IT steps in as a valuable partner, providing the tools and expertise needed to help hotels not just meet but exceed these high standards. With a suite of solutions that enhance guest experiences, streamline operations, and support staff in delivering quality service, Global IT empowers hotel teams to turn these challenges into opportunities. Global IT helps hotels offer exceptional, effortless experiences that today’s guests remember and value by implementing systems like AI-powered chatbots, data-driven personalization, and IoT-enabled smart rooms. With the right technology, hospitality teams become the heroes of their own story, ready to meet every guest’s needs confidently and seamlessly.

Instant Guest Support Through AI-Powered Chatbots

For guests, quick and accurate responses to inquiries make a significant difference. AI-powered chatbots allow hotels to respond to questions about booking, room service, amenities, and more 24/7. These bots provide immediate answers without tying up staff, helping hotels handle common requests seamlessly.

Benefits of AI-Powered Chatbots:

• Immediate Assistance: Guests can get answers anytime, asking about check-out times or requesting fresh towels.
• Efficient Staff Use: Automated responses free up hotel staff for tasks that require a human touch, allowing them to focus on personalized interactions.
• Consistent Service: Chatbots maintain a consistent tone and level of service, which builds trust with guests.

Global IT’s AI solutions make these chatbots easy to implement and manage, so hotels can quickly scale up their guest support while staying focused on quality.

Personalized Experiences with Data-Driven Guest Profiles

A personalized experience can leave a lasting impression on guests, encouraging them to return. Data analytics help hotels understand guests’ preferences and behaviors, allowing for tailored services that feel unique. From remembering a guest’s preferred room temperature to offering customized dining suggestions, this data helps hotels meet individual needs.

Data-Driven Personalization in Action:

• Customized Recommendations: Hotels can suggest relevant services or local activities based on past stays.
• Efficient Resource Use: By analyzing guest preferences, hotels can better anticipate demand and ensure that popular services are always available.
• Loyalty Building: Personal touches foster loyalty, as guests feel valued when their needs are remembered and catered to.

Global IT provides advanced data solutions that enable hotels to create tailored experiences easily, fostering loyalty and improving guest satisfaction.

Automated Review and Reputation Management for Brand Loyalty

Guest feedback is invaluable for maintaining a positive reputation, but responding promptly to each review can be challenging. Automated review management tools allow hotels to address online feedback consistently, maintaining a professional, brand-aligned response. By automating this process, hotels can keep up with platform reviews and use feedback to improve service.

Advantages of Automated Reputation Management:

• Timely Responses: Automated tools ensure reviews are addressed quickly, making guests feel heard and valued.
• Trend Analysis: Hotels can spot recurring themes in feedback, such as requests for specific amenities, helping them adjust services to meet guest expectations.
• Trust Building: Prompt, thoughtful responses reinforce the hotel’s commitment to guest satisfaction.

With Global IT’s reputation management tools, hotels can monitor and respond to feedback efficiently, helping build a strong, positive online presence.

In-Room IoT Integration for a Personalized and Comfortable Stay

Guests increasingly expect in-room technology that allows them to adjust settings to their preferences. IoT (Internet of Things) integration enables guests to control lighting, temperature, and entertainment from their devices, creating a more customized experience. For instance, some guests prefer cooler rooms at night, while others might want bright lighting when they work.

Benefits of In-Room IoT:

• Guest Control: Guests can tailor their room settings to their liking, improving comfort.
• Energy Savings: Automated adjustments based on room occupancy reduce waste and support sustainability.
• Modernized Experience: Tech-savvy guests appreciate the convenience of smart features, making their stay feel high-tech and modern.

Global IT specializes in implementing these IoT solutions, helping hotels offer a high level of personalization that appeals to today’s travelers.

Fast, Convenient Check-In/Check-Out with Contactless Technology

Long wait times at the front desk can frustrate guests. Contactless check-in and check-out solutions streamline these processes, allowing guests to use mobile devices, facial recognition, or keyless entry to access their rooms and settle their bills. This technology simplifies arrivals and departures, creating a smooth and secure experience.

Key Benefits of Contactless Check-Ins:

• Reduced Waiting Times: Guests can skip front desk lines, checking in and out with minimal effort.
• Increased Security: Mobile room access adds a layer of security, with each entry securely logged.
• Enhanced Convenience: Guests appreciate the convenience of managing their stay through a mobile app.

Global IT provides contactless solutions that integrate seamlessly into hotel operations, giving guests greater control and flexibility when they arrive.

Eco-Friendly and Energy-Saving Practices for Sustainable Stays

Sustainability is more important than ever, and many guests prefer hotels with eco-friendly practices. Automated energy management systems help hotels reduce their environmental footprint by controlling lighting, climate, and resource usage based on occupancy. These systems ensure that rooms are comfortable for guests while minimizing unnecessary energy consumption.

Advantages of Energy Management Solutions:

• Lower Energy Costs: By using energy only when rooms are occupied, hotels save on utility costs.
• Enhanced Brand Appeal: Many guests appreciate staying at eco-conscious hotels, which can improve brand reputation.
• Operational Efficiency: Energy-saving practices help hotels align with sustainability goals, contributing to the hotel’s long-term strategy.

Global IT’s energy management solutions allow hotels to embrace sustainability without sacrificing comfort, meeting the growing demand for eco-friendly travel options.

Partnering with Global IT to Meet Guest Needs

As guest expectations evolve, IT solutions provide a foundation for delivering high-quality, personalized, and efficient experiences. Global IT is dedicated to supporting hospitality businesses with advanced technology, from AI-powered guest support to IoT-enhanced rooms and reputation management tools. With these solutions, hotels can ensure they are meeting modern demands while staying focused on delivering memorable guest experiences.

Contact Global IT today for a more tailored approach to transforming your guest services. Together, we can design an IT strategy that brings your hospitality vision to life.

The post How IT Solutions Are Enhancing the Guest Experience in Hospitality appeared first on info.globalit.com.

• Tony Rare
• November 15, 2024
• How-To, IT Services

How IT is Driving Smart Manufacturing: Practical Innovations and Solutions

In the world of manufacturing, efficiency, and precision are everything. Today’s market demands high-quality products, quick turnarounds, and lean operations, all while facing rising operational costs and increased global competition. But achieving these goals takes work. Many manufacturers need help with outdated systems, limited visibility into real-time production data, and the challenge of ensuring consistent quality control. As production lines and supply chains become more complex, staying efficient without sacrificing quality becomes a daily challenge. This is where Global IT can help manufacturers keep up and truly excel.

Imagine the potential if your factory could predict equipment failures before they happened or if your team could spot quality issues in real time instead of after production. You can transform these goals into achievable outcomes by adopting smart manufacturing technologies like AI, IoT, and big data analytics.

Global IT offers the expertise and technology solutions to make this possible, guiding you step-by-step as you integrate new systems into existing workflows. As the leader driving your business forward, you have the power to make these changes; Global IT is here to ensure you have the right tools, training, and support to succeed in this new digital manufacturing era.

• Understanding the Shift to Smart Manufacturing

Smart manufacturing integrates digital systems like IoT, AI, and big data analytics to enhance factory processes. These technologies connect machines, sensors, and software, allowing real-time monitoring and control. As a result, factories can predict issues, reduce waste, and keep production lines running smoothly.

Global IT helps manufacturers adopt these tools by providing strategies and solutions tailored to their unique needs. With the right approach, companies can modernize operations without disrupting existing workflows.

Key IT Solutions Shaping the Industry

IoT in Manufacturing

The Internet of Things (IoT) enables factories to collect and analyze data from various devices and systems. This data offers insights into equipment performance, product quality, and energy usage.

• Enhanced Monitoring and Maintenance: Sensors connected to machinery detect minor issues before they escalate. Predictive maintenance, powered by IoT, reduces downtime by scheduling repairs only when needed, cutting unnecessary costs.
• Supply Chain Optimization: IoT data provides visibility into supply chains, helping manufacturers track inventory, monitor deliveries, and forecast demand. This can prevent delays and ensure timely production.

Role of Artificial Intelligence

AI boosts manufacturing by automating decision-making and analyzing large volumes of data quickly.

• Process Automation: AI-powered robotics handle repetitive or dangerous tasks, increasing efficiency and worker safety. Machine learning algorithms also improve over time, adapting to new data to enhance accuracy.
• Quality Control: AI algorithms assess product quality by scanning for defects in real-time, reducing waste and ensuring only high-quality products leave the facility.

Data Analytics and Insights

Data analytics tools allow manufacturers to gain valuable insights from operational data, guiding more informed decision-making.

• Production Optimization: By analyzing data on machine performance, materials, and labor, manufacturers can identify bottlenecks and make improvements to maximize productivity.
• Energy Management: Data analytics helps factories monitor energy usage, identify waste, and implement energy-saving strategies, reducing costs and supporting sustainability goals.

Addressing Common Challenges with Smart Manufacturing

Adopting smart manufacturing brings significant benefits, but it also presents challenges. Here’s how Global IT addresses these common obstacles:

• Cybersecurity Concerns: Connecting devices across the network opens up vulnerabilities. Global IT implements robust cybersecurity protocols to safeguard data and prevent unauthorized access.
• Integration with Existing Systems:Many factories use legacy equipment that may not be compatible with new technologies. Global IT helps manufacturers integrate digital solutions into current workflows seamlessly.
• Training and Skill Development:Transitioning to smart manufacturing requires upskilling workers. Global IT offers training resources to help teams effectively understand and utilize new tools.

• Real-World Applications: Success Stories in Smart Manufacturing

By applying IT-driven strategies, manufacturers worldwide are achieving remarkable outcomes:

• Predictive Maintenance: A U.S. automotive manufacturer used IoT sensors to reduce machinery downtime by 30%, improving production speed.
• Supply Chain Transparency: A global electronics company improved supply chain visibility with AI, decreasing inventory delays and enhancing product availability.

These success stories demonstrate how IT-backed solutions can address specific industry pain points.

• Future Trends in Smart Manufacturing

Manufacturers continue to push boundaries with technologies like digital twins, which create virtual replicas of production systems for testing and optimization. Machine learning and robotics advances will drive even greater efficiency, with IT solutions enabling manufacturers to adapt to market demands quickly.

Global IT remains committed to guiding companies through these advancements, ensuring they stay agile and responsive in a fast-paced industry.

• How Global IT Can Support Your Smart Manufacturing Goals

Global IT offers comprehensive solutions for businesses looking to capitalize on smart manufacturing, from initial consultations to full-scale integrations. Our team tailors strategies that fit each client’s needs. With expertise in cybersecurity, IoT, and AI, we ensure manufacturers are prepared for every step of their digital transformation.

To explore how Global IT can support your smart manufacturing journey, schedule a personalized consultation by emailing us at info@globalit.com.

The post How IT is Driving Smart Manufacturing: Practical Innovations and Solutions appeared first on info.globalit.com.

Romeo Power:

1. City: Cypress, CA
2. Employee count: 400
3. Approximate Size: 240,000 sq. ft.
4. Building type: Office & warehouse, distribution
5. Customer type: MSP, Managed Services, Contracted multi-term
6. Issue Reported: Post-installation heatmap analysis
7. Identified Issue: Weak coverage resulting in connections dropping
8. Resolution: Completed a licensed heatmap, identifying multiple improvements outlined in an engineering report.
9. Global IT was contracted to implement the changes.
10. Summary: Following the system’s deployment, the client requested an additional heatmap to verify coverage, assess channel utilization, and address potential external interference. The result was 100% service coverage and a satisfied customer.

California Healthcare Alliance of Pasadena:

1. City: Pasadena, CA
2. Employee count: 500, 8 x locations
3. Approximate Size: Multiple buildings
4. Building Type: Office, Medical
5. Customer type: MSP, Managed Services, Contracted multi-term
6. Issue Reported: Heatmap requested to verify coverage and identify any weak areas or interference
7. Identified Issue: Weak signals were detected in some of the clinics
8. Resolution: Completed a licensed heatmap, identifying multiple improvements outlined in an engineering report
9. Global IT was contracted to implement the changes.
10. Summary: Additional access points were installed in the clinics with weak signals, addressing the issues identified in the heatmap and improving overall coverage.

Fender:

1. City: Corona, CA
2. Employee count: 300
3. Approximate Size: 176,000 sq. ft.
4. Building type: Office & warehouse, distribution
5. Customer type: Contract, ongoing, multi-location
6. Issue Reported: Weak signal and random disconnections
7. Identified Issue: External interference resulting in connections dropping
8. Resolution: Completed a licensed heatmap, identifying multiple improvements outlined in an engineering report.
9. The client implemented the changes
10. Summary: After implementing the recommended adjustments, the client reported substantial improvements in performance and connectivity. The result was 100% service coverage and a satisfied customer.

Future Foam:

1. City: Fullerton, CA
2. Employee count: 150
3. Approximate Size: 125,000 sq. ft.
4. Building type: Office & warehouse, distribution
5. Customer type: Contract
6. Issue Reported: Heatmap requested to identify weak signal areas
7. Identified Issue: Weak signals were found in areas where products were stacked above the line of sight to the access points (APs)
8. Resolution: Completed a licensed heatmap, identifying multiple improvements outlined in an engineering report
9. The client implemented the changes
10. Summary: GIT engineers reviewed the report with the client, and the client took the report and applied changes, improving coverage as expected.

Mr. Movember:

1. City: Los Angeles, CA
2. Employee count: 100
3. Approximate Size: 75,000 sq. ft.
4. Building type: Office & warehouse, distribution
5. Customer type: Contract
6. Issue Reported: Disconnections and weak signals in certain building areas
7. Identified Issue: External interference from the outer area was causing disconnections in areas
8. Resolution: Completed a licensed heatmap, identifying multiple improvements outlined in an engineering report
9. The client implemented some but not all recommendations and changes
10. Summary: A follow-up heatmap confirmed improved signal strength in previously weak areas and highlighted the need to follow GIT wireless engineering recommendations

The post Wi-Fi Projects appeared first on info.globalit.com.

This influx of new technology does not come without some concerns. New hardware and software can be difficult to understand and may result in a hesitancy to adopt, but the benefits of such technology cannot be overlooked. Healthcare facilities risk being left behind by more technologically advanced health centers that have more efficient workforces and happier patients. The positives and negatives need to be weighed out carefully in order to determine if specific technology is worth adopting. The following are some of the things that should be considered prior to implementing new hardware or software:

Positives:

More efficient workforce. Adopting new technology allows your medical staff to offload many of the day to day administrative tasks including: appointment scheduling, medical billing, management of patient health records and much more. This improvement in workforce efficiency can free up a lot of time so your staff can focus more on patient care and other aspects of customer service.

Digitized Health Records. Entering data in a centralized, electronic database allows patients to access their health records with the click of a button, providing them with the opportunity to review and submit any corrections instantly. Test results can be accessed as soon as they become available.

Digitized health records provide benefits to healthcare staff as well. Doctors and nurses are able to access real time health records that will make patient care safer and more reliable. Using handheld or portable devices for entering patient data will help ensure that all important information is updated accurately and efficiently. Additionally, staff are able to submit medical claims at a much faster rate.

Improved Patient Communications. Medical facilities can implement a chat feature that is incorporated to a company website or accessed through client profiles. This emphasizes easier communications between medical staff and patients in regards to questions, concerns and follow ups on appointments. Virtual visits are another form of communication that allow patients attend appointments from the comfort of their home, this can help if a doctor or specialist is a long distance from the patient or if a patient is too sick to leave their home. Virtual appointments also provide scheduling benefits for busy doctors, who can now schedule patients at times that best fit their schedule.

Negatives:

Lack of Network Interconnectivity. Not all technology will work seamlessly together. Having the right technology that works well together is critical to taking advantage of workplace and financial efficiencies. If certain systems don’t work well together, patient care can suffer as some information may be missing or not accurate.

Patient Data that is not so Private. Many healthcare facilities use large cloud providers for data storage, my first question for these providers would be what they can and can’t do with the data. Many cloud providers have long service agreements that outline what they could possibly do with the data. This legal terminology can be difficult to understand and overwhelming to read through.

An additional privacy issue emerges when you consider how data is transmitted from the cloud to users. The cloud uses hardware and software to transmit data through an internet connection. Different types and quality of devices and internet services can be used by doctors and patients to access this information, leaving open the possibility for different types of vulnerabilities if they are not careful.

Hacked Medical Records. In 2018, UnityPoint Health had to notify 1.4 million patients that their confidential records may have been compromised through a data breach. This data breach included very sensitive information such as medical data, test results, credit card information, social security numbers, and much more. The financial ramifications are large and the resulting reputation damage can put a medical facility out of business.

These risks can and should be mitigated properly by an experienced and trusted IT solutions provider.

In the end, there is always benefits and risks that need to be weighed before implementing new technology. Minimizing the risks are key, even if the benefits far outweigh any negatives. Taking the proper precautions such as arranging for annual security audits, using industry leading security products, having a dependable and redundant network in operation, consulting IT professionals before adopting new technology and using a cloud provider that keeps your data private are all steps that should be taken prior to any new technology implementation.

Do you have any specific concerns when new technology is implemented at your facility? Please submit any tips or concerns related to technology implementation by submitting a reply, located at the bottom of this blog post, clicking the following link, or contacting info@globalit.com

The post Healthcare IT appeared first on info.globalit.com.

What Exactly Is Outsourcing IT?

Outsourcing IT is when a company outsources things like tech support, cloud backup, internet service, firewall services, disaster recovery, telecom services, and compliance to a third-party company. This company is often called a managed IT company but they’re also known as a tech support company, an IT consulting company, a managed service provider, or simply an IT support company.

The Financial Benefits of Outsourcing IT to a Firm in Los Angeles

1) Less Equipment Cost- When a managed IT provider manages your IT infrastructure, you can downsize your equipment. That’s because your computers/data will be at their data centers. That will save you lots of money. However, it’s important that you get a company with data centers in Los Angeles. That way your equipment is always close.

2) Reduce Full-Time IT Staff- Outsourcing IT to a Managed IT firm in Los Angeles allows your IT team (or person) to focus on their core responsibilities. Many times that saves you from having to hire another employee.

3) Stable Monthly Costs- If your managed IT firm is in Los Angeles, they will be available for on-site visits. Some companies (like Global IT) have a certain amount of on-site visits included in their monthly subscription. Also, some IT firms (like Global IT) include an unlimited amount of remote support hours in their monthly subscription. In other words, even if you’re having an unusual amount of tech support problems in a month, your bill will remain stable if you’re on a managed IT plan.

4) Tiny Initial Investment- Doing your IT in-house means you have to spend thousands more on hardware and software upfront. This is a massive capital expenditure that restricts your liquidity and ties up your capital. Conversely, managed IT services in Los Angeles are typically month-to-month, so you risk is extremely low and you don’t have to make a sizable investment. Usually, a D.I.Y approach equates to saving money in the long run. However, 96% of businesses say that managed services save them money.

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Why Doing a Google Search for Managed IT Companies in Los Angeles Can Be Misleading

Unfortunately, when you do a Google search for “Managed Services Provider Los Angeles” businesses in Riverside County, Orange County, and other non-Los Angeles counties, come up quite often in the organic search results. Also, many managed IT firms from out of state come up in the paid results, which are easy to click on because they show up on top.

A classic maxim in real estate is location, location, location. It applies when picking a managed IT company too. If your business is in Los Angeles County, you want a managed IT company in Los Angeles. Tech support firms that are closer will provide faster and cheaper on-site support.

25 Managed IT Firms in Los Angeles County With Great Reviews

As we mentioned before, finding the best managed IT firm in Los Angeles is tough. Where do you start? Here are some simple rules that will narrow down your search.

1. Location- You want a company that’s actually in Los Angeles County.
2. Established- You want a company that’s been in business for a while.
3. Testimonials- You want a company with glowing reviews.

That’s why we decided to compile a list of 25 popular managed IT firms that are in Los Angeles. We looked for companies in Los Angeles with great reviews. We also made sure they’ve been in business for a while (the newest company on the list was established in 2010).

This list is in no particular order.

1)  Global IT

Location: 6720 Bright Ave, Whittier, CA 90601

Established: 2000

Customer Quote: “They are the best IT service provider I ever came across. Very prompt in resolving problems.”

2) Advanced Networks

Location: 4929 Wilshire Blvd Suite: 941 Los Angeles, CA 90010

Established: 2004

Customer Quote: As good as it gets. Patient, knowledgeable, great attitude, and go beyond the call of duty.

3) IT Support LA

Location: 6047 Tampa Ave, Tarzana, CA 91356

Established: 2002

Customer Quote: “We use IT Support LA and our agency couldn’t be happier with their services.”

4 ) TPX Communications

Location:  990 W 190th St, Ste 120, Torrance, CA 90502

Established: 1998

Customer Quote: “These guys look for problems early and actively and I appreciate their availability to respond to me if/when I have a question or concern.”

5)  Be Structured

Location:  500 S Grand Ave Suite 1150 Los Angeles, CA 90071

Established: 2007

Customer Quote: “Be Structured is always there giving us new ideas and solutions to help our company run more efficiently and cost effectively in today’s competitive market.”

6) Xperts Unlimited

Location: 13428 Maxella Ave, Marina del Rey, CA 90292

Established: 2000

Customer Quote: This company is amazing. I’ve never met a better group of people.

7) TechMedics

Location: 527 W Seventh Street, Suite 500, Los Angeles, CA 90014

Established: 1999

Customer Quote: “I was nobody, nowhere – until I met Techmedics!”

Tech Medics is on 7th Street in the heart of Los Angeles. They started in 1999 with two employees. Like all good managed IT companies they tout their proactive approach.

8 ) Computer Support

Location: 8605 Santa Monica Blvd, Los Angeles, CA 90069

Established: 2006

Customer Quote: “The wide variety of expertise they bring to our company not only in running the existing network but in the telecom area, planning for growth and budgeting has been a tremendous asset.”

9) DCGLA

Location:  600 W, 7th St Ste 550, Los Angeles, CA 90017

Established: 1993

Customer Quote: “If you are in the need to find an IT support provider in Los Angeles, look no further.”

10) TVG Consulting

Location: 217 W. Alameda Ave. #102, Burbank, CA, 91502

Established: 2005

Customer Quote: “They are very competent and concerned about each customer no matter how large or small.”

11) ZZ Computer

Location: 11968 Wilshire Boulevard, West Los Angeles, California 90025

Established: 1989

Customer Quote: “ZZ Computer is a great asset to our IT needs!

12) Front Line

Location: 6711 Forest Lawn Drive, 2nd Floor, Los Angeles, CA 90068

Established: 2002

Customer Quote: A great team! Very attentive to their clients, always friendly, and I have yet to present an issue they’ve not been able to solve. Highly recommended.

13) Net Ready IT

Location: 5015 Eagle Rock Blvd. , Suite 208, Los Angeles, California 90041

Established: 1995

Customer Quote: “All of the Netready team members are fantastic, they always find a way to get to the bottom of our issues.”

14) Pro-Link Systems

Location: Woodland Hills, California, United States

Established: 1999

Customer Quote: “I have loved working with every single person at ProLink without exception. They have all gone personally above and beyond the call of duty to ensure that any of my technical difficulties are resolved in a matter of minutes.”

15) LA-Networks

Location: 5805 Sepulveda Blvd, Suite 710, Sherman Oaks, CA 91411

Established: 1997

Customer Quote: “LA Networks focuses on helping Southern California businesses with enterprise technology solutions including Cisco and AWS.”

16) Info 2 Extreme

Location: 5777 W. Century Blvd., Suite 1500 Los Angeles, CA 90045

Established: 1995

Customer Quote: “The perfect blend of technical innovation and business acumen is i2x.”

17) Clear Fuze

Location: 11693 San Vicente Blvd. Suite 395 Los Angeles, CA 90049

Established: 2002

Customer Quote: “When things go wrong, as they inevitably do when working with computers, it’s very comforting to know they are there.”

18) CPI Solutions

Location: 2260 E. El Segundo Blvd. El Segundo, CA 90245

Established: 1981

Customer Quote: “CPI is proactive and we always feel like they are one step ahead of us.”

19) GeekTek

Location: 4419 Van Nuys Blvd, Suite 412, Sherman Oaks, California, 91403

Established: 2010

Customer Quote: “They’re not your typical IT crew. They’re very friendly and approachable.”

20) Fantastic IT

Location: 3720 Skypark Drive, Torrance, California 90505

Established: 1998

Customer Quote: “When it comes down to proper IT for business, look no further than Fantastic IT.”

21) Barebones Networking

Location: 7083 Hollywood Blvd, 5th Floor, Los Angeles, CA 90028

Established: 2003

Customer Quote: “great service, friendly and pro, recommended A+++++”

*Note: Yelp says this location is closed but their website is still up.

22) Techital

Location:  144 N Glendale Ave, Ste 301, Glendale, CA 91206

Established: 2001

Customer Quote: “If I could give more than 5 stars I would.”

23) DLL Technologies

Location: 115 E Foothill Blvd #200, Glendora, CA 91741

Established: 2005

Customer Quote: “Great IT firm for small business.”

24) Generation IX

Location: 5839 Green Valley Cir Suite 103, Los Angeles, CA 90230

Established: 1984

Customer Quote: Four years later and we still talk about their work in our office.

25) Secure-Net

Location: 3250 Wilshire Blvd, Ste 920, Los Angeles, CA 90010

Established: 1991

Customer Quote: “Thanks to my conversation with Dave a few days ago, I just came up with the best [workflow] for our practice.”

Do Businesses in LA County Really Need a Managed IT Company in Los Angeles County?

Most IT support is provided remotely. So, some businesses think their IT company doesn’t need to be close. However, that is usually a mistake that results in slower (and sometimes more expensive) on-site calls. That’s because even small and medium-sized businesses have complex needs that will occasionally require an on-site call.

Global IT Cares About Your Business

That’s why we made this list. Our customers have told us that finding a managed IT company in Los Angeles can be stressful. We wanted to make the process of finding the best managed IT company in LA a little easier for you. Also, this list has more managed IT companies in Los Angeles.

Of course, we think Global IT is the best managed IT company in LA. After all, Silicon Review called us one of the Best 30 Small Companies to watch in 2018 and Enterprise Services Outlook called us the Most Recommended Compliance Provider.

The post 25 Top Managed IT and Tech Support Companies in Los Angeles appeared first on info.globalit.com.

The False Narrative About Ransomware

This article’s readers will fall into two categories: those who have been recently affected by a ransomware attack and those who haven’t. The former group will have no illusions about the perniciousness of modern ransomware. However, the latter group may be under the misconception that ransomware is becoming extinct. After all, there are many headlines on the web touting the decline of ransomware.

Ransomware Is so 2017

Why Cryptomining Is the New Ransomware

Cybercriminals Move from Ransomware Attacks to Crypto Mining

The Decline of Ransomware and the Rise of Cryptocurrency Mining

Nevertheless, the statistics gainsay the decline of ransomware. The headlines don’t tell the whole story. Ransomware is still alive and thriving. Look at the following statistics.

• 48% of IT consultants noted an increase in ransomware related consolation and inquires. (Intermedia, 2017)
• From 2016 to 2017 Ransomware attacks spiked 350%. (Dimension Data, 2018)
• In 2017, 25% of cyber insurance claims were because of ransomware. (AIG, 2018)
• WannaCry ransomware could cost businesses $4 billion (Cyence, 2017)

Organizations of all sizes are impacted by ransomware attacks, even as rumors of ransomware’s decline float around the internet. These attacks are inconvenient and expensive. For instance, the town of Matanuska-Susitna, Alaska had its phones, servers, computers, and email exchange crippled by ransomware, forcing the town’s employees to use typewriters. Likewise, the city of Atlanta had to pay 17 million to clean up the devastating SamSam ransomware attack.

In summary, ransomware is still active and pernicious.

No Industry Is Safe From Ransomware

You may have noticed the examples above (Atlanta and Matanuska-Susitna) involve public sector organizations. It’s true that many high-profile ransomware salvos are against municipalities. At the same time, there is a myriad of ransomware attacks against the private sector. Here are some headlines that show the private sector is not immune to ransomware assaults.

• Ransomware Attack Targets Adams Memorial Hospital
• Allscripts sued over ransomware attack, accused of ‘wanton’ disregard
• Hospital pays $55,000 ransom; no patient data stolen, Greenfield, IN
• LabCorp 90% recovered from SamSam ransomware attack, Burlington, NC

You can find a myriad of examples of private sector companies that have fallen victim to ransomware. Here’s another point to consider: some ransomware attacks are never reported. Municipalities and hospitals typically have government regulations that demand disclosure. Conversely, many private sector businesses are bound by no such regulations and wish to stay out of the press. Therefore, the rate of ransomware attacks against private organizations is likely much higher than we know.

Practical Ways to Protect Your Company From Ransomware

Inventory Your Internet-Facing Assets- When your network is connected to the internet, your security is tested. Your internet-facing assets are open to being probed by hackers. The first step to securing these ports is to catalog them. Once they’re totally archived, you can ensure they’re protected by your security measures.

Filter All Email for Spam Messages- Email attachments with ransomware infect millions of computers. You can protect yourself by not opening up unsolicited attachments in unverified emails.

Macros- Disallow macros unless they’ve been verified by your IT admin or your managed IT team.

Limit RDP Access- Require all RDP access to be routed over a VPN secured by 2-factor authentication.

Comprehensive Backup System- Disaster recovery as a service and a potent cloud backup will help remove the sting of ransomware.

Ransomware Protocol for Employees- Don’t allow bad company policy to compound the negative effects of ransomware. Employees must know who to alert in case of a ransomware attack. Also, employees often fear retribution when coming forth about a cyber-attack. Time is critical in these instances, so it’s imperative you alleviate these concerns so employees feel comfortable coming forward. Lastly, employees should have a clear directive about what can be discussed with the outside world.

Should You Pay a Ransom

IT professionals are of two minds about paying a ransom. First off, you have a couple of alternatives. David Harley, the Senior Research Fellow at ESET, suggests contacting your security software vendor because recovery may be possible without paying the ransom. Second, Harley opines you may be able to restore your data from backups.

Recovering from backups can be more expensive than paying a ransom. That’s why businesses decide to pay. This is often a bad idea. Even if you pay, there’s no guarantee the hackers will keep their word and decrypt your data. There are many accounts of hackers asking for second payments or never decrypting data. On a macro scale, you’re also validating the business model behind the crime.

If you decide to implement a policy of paying ransoms, then make sure you designate someone in the company to be the negotiator. Having the proper policy and procedure is key.

Conclusion

More and more companies are depending on data and technology. As that trend continues, ransomware will likely continue to grow. To deal with the growing ransomware threats it’s critical that your organization addresses risk management tactics. This can be done internally or by consulting endpoint security experts like your managed IT company. Contact us today for more info.

The post The Essential Guide to Understanding Ransomware appeared first on info.globalit.com.

It’s true, managed IT is almost always the better value for most companies. Still, break-fix IT does have its advantages. Here are 4 benefits of break-fix IT services.

Benefit 1: Break-Fix Services Could Save You Money (Although They Probably Won’t)

With break-fix IT services, you only pay when you have a problem. If you have very few IT problems, this approach will save you money.

Disclaimer: In reality, companies that rely exclusively on break-fix services usually end up spending more money. An ounce of prevention really is worth a pound of cure, and a lot of things can go wrong in IT. That’s why managed IT has become more popular with customers lately.

Benefit 2: You Can Use Break Fix Services to Test Out a Managed IT Provider

Break-fix services allow you to test out a company before signing a month-to-month contract with them. It’s always nice to be able to evaluate a company’s professionalism and dependability before going month-to-month with them.

Disclaimer: Most managed IT companies offer a month-to-month contract as opposed to an annual one. So, “try before you buy” isn’t as big of an issue as it is in other industries. Many companies try out a managed IT company for a month and cancel if they don’t like the service.

Benefit 3: You Can Use Break-Fix Services When Your Staff Is Indisposed

Some companies are totally satisfied with their IT service. Yet, maybe they just had an emergency and their IT guy is sick or on vacation. In that case, break-fix is a solid solution for their business. The average cost of downtime for large businesses is an astounding $5,600 per minute. Even if your business doesn’t lose that much every minute, IT failures get expensive quickly.

Benefit 4: You Can Use Break-Fix Services If You Have a Limited Budget

Some businesses are going through a period where they don’t have the budget for even the smallest of managed IT packages, but they just had an IT emergency. In that case, break-fix can stop the bleeding.

However, there are managed IT packages for companies of all sizes. Here at Global IT, we have the small business packages, the enterprise business container, and everything in between. The small business container is very affordable, and it’s great value for most businesses.

Disclaimer: The Truth About Break-Fix Services

As mentioned before, break-fix services, despite the aforementioned advantages, are losing popularity. The reason is simple. The data shows that managed IT saves money and improves operations. That’s an irresistible combo for most businesses. After all, fixing small problems is much cheaper than fixing large problems.

The Best Break Fix IT Services in the Los Angeles Area

Companies in Santa Fe Springs, the City of Commerce, the City of Industry, and Los Angeles prefer Global IT when they need break-fix services or managed IT. That’s because we have 100% 5-star reviews on Yelp. Our customers know they can always expect tremendous effort for every project. If you’d like to read testimonials from our clients, click on the button below.

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