Romeo Power:

1. City: Cypress, CA
2. Employee count: 400
3. Approximate Size: 240,000 sq. ft.
4. Building type: Office & warehouse, distribution
5. Customer type: MSP, Managed Services, Contracted multi-term
6. Issue Reported: Post-installation heatmap analysis
7. Identified Issue: Weak coverage resulting in connections dropping
8. Resolution: Completed a licensed heatmap, identifying multiple improvements outlined in an engineering report.
9. Global IT was contracted to implement the changes.
10. Summary: Following the system’s deployment, the client requested an additional heatmap to verify coverage, assess channel utilization, and address potential external interference. The result was 100% service coverage and a satisfied customer.

California Healthcare Alliance of Pasadena:

1. City: Pasadena, CA
2. Employee count: 500, 8 x locations
3. Approximate Size: Multiple buildings
4. Building Type: Office, Medical
5. Customer type: MSP, Managed Services, Contracted multi-term
6. Issue Reported: Heatmap requested to verify coverage and identify any weak areas or interference
7. Identified Issue: Weak signals were detected in some of the clinics
8. Resolution: Completed a licensed heatmap, identifying multiple improvements outlined in an engineering report
9. Global IT was contracted to implement the changes.
10. Summary: Additional access points were installed in the clinics with weak signals, addressing the issues identified in the heatmap and improving overall coverage.

Fender:

1. City: Corona, CA
2. Employee count: 300
3. Approximate Size: 176,000 sq. ft.
4. Building type: Office & warehouse, distribution
5. Customer type: Contract, ongoing, multi-location
6. Issue Reported: Weak signal and random disconnections
7. Identified Issue: External interference resulting in connections dropping
8. Resolution: Completed a licensed heatmap, identifying multiple improvements outlined in an engineering report.
9. The client implemented the changes
10. Summary: After implementing the recommended adjustments, the client reported substantial improvements in performance and connectivity. The result was 100% service coverage and a satisfied customer.

Future Foam:

1. City: Fullerton, CA
2. Employee count: 150
3. Approximate Size: 125,000 sq. ft.
4. Building type: Office & warehouse, distribution
5. Customer type: Contract
6. Issue Reported: Heatmap requested to identify weak signal areas
7. Identified Issue: Weak signals were found in areas where products were stacked above the line of sight to the access points (APs)
8. Resolution: Completed a licensed heatmap, identifying multiple improvements outlined in an engineering report
9. The client implemented the changes
10. Summary: GIT engineers reviewed the report with the client, and the client took the report and applied changes, improving coverage as expected.

Mr. Movember:

1. City: Los Angeles, CA
2. Employee count: 100
3. Approximate Size: 75,000 sq. ft.
4. Building type: Office & warehouse, distribution
5. Customer type: Contract
6. Issue Reported: Disconnections and weak signals in certain building areas
7. Identified Issue: External interference from the outer area was causing disconnections in areas
8. Resolution: Completed a licensed heatmap, identifying multiple improvements outlined in an engineering report
9. The client implemented some but not all recommendations and changes
10. Summary: A follow-up heatmap confirmed improved signal strength in previously weak areas and highlighted the need to follow GIT wireless engineering recommendations

The post Wi-Fi Projects appeared first on info.globalit.com.

Residential Internet Service Providers (ISP) compared to business Internet Service Provider connections. Here are some apparent differences:

Residential products:
1. Provision dynamic IP addresses (not static)
A dynamic IP means that the IP address will change without warning. Therefore you cannot efficiently and reliably use business features like monitoring, added security (VPN, Tunnels), RDP and public servers, etc.

2. Does not guarantee the speed of the connection, speeds are estimated. With cable, the aggregating connections are shared (not dedicated) between hundreds or thousands of customers in the same area. This results in when everyone is using the Internet and bandwidth usage spikes, everyone in your area is pulling bandwidth from the same aggregation pipe or port. You then begin to notice slower bandwidth speeds, latency and, or, packet loss during peak area times (morning, noon, evening)
In some cases; the residential Internet may see initial higher speeds than other residential areas. This is typical because there are fewer customers in that area at that time. However, as more customers become added and more people are using internet from the same connection aggregation link, expect the service level to be downgraded.

3.Does not offer SLA’s (Service level agreements)
Service Level Agreements are a providers guarantee that they will supply the service as stated. Otherwise, you have reason to leave or renegotiate terms, pricing.
* Residential ISP services, do not offer SLA’s because they cannot guarantee the connection will be reliable; it is best efforts

4. Use lower grade hardware; routers not designed to sustain higher bandwidth throughput and speeds. Lower grade equipment like routers can cause failure or require regular rebooting
5. Use bursting methods. When you initially test the speed is higher, i.e. 100Mbps for the first few seconds, however as you continue to use the Internet connection, the speed slows down closer to 1Mbps. This is called policing and the common practice of residential ISP’s
6. Slower sending speed (Up), faster download (Down). However, speeds do drop off as policing is engaged

Business products:
1. Use static IP addresses
2. Are dedicated (not shared) connections between your location and the Internet
This means, that a connection is dedicated to your business and carries a guaranteed speed commitment or SLA

3.SLA’s (Service level agreements) are typically standard, demonstrating uptime, latency and packet loss is at a minimum
Example of a dedicated ISP connection SLA 1.Core network uptime 100%
2.Latency, less than 65 milliseconds
3.Packet loss, less than 1%
4. Enterprise equipment; hardware costs more and is capable of sustaining more up time without rebooting
5. Is a guaranteed, consistent dedicated up/down speed or link to the Internet, only limited by equipment, hardware or technical configurations
6.Guaranteed sending/downloading (simultaneous) capacity

If you run a business or have a need for a reliable Internet connection, business grade products are the right fit for you. If you are at home or have a small business with few staff, residential Internet products may be a better fit for you.

Learn more about business ISP connections visit https://globalit.com/services/internet-services/internet-access/

The post Explained: Residential vs. Business Broadband appeared first on info.globalit.com.

Facts about VoIP

VoIP in the simplest explanation is making calls over the internet. Instead of using traditional phone lines to make a phone call, telephones use internet bandwidth and go out as network traffic.  There are many variations to consider in terms of setup and equipment but in layman’s terms, that’s basically it.  A phone call made over the Internet.

Things to Consider
There are also few considerations that need to be made before making a switch to VoIP service. The number one question you need to ask yourself is, “Can my network handle VoIP? “

• Remember, a VoIP system will have an impact on your network, not just in terms of usage but a physical impact as well. Many vendors require a managed network switch to be added onto the network where VoIP will be installed. When configured correctly, a managed switch will allow for traffic policies or QoS, alleviating congestion around the VoIP traffic and allowing VoIP to pass through as a priority.
• Do you have the correct network monitoring tools and do you understand what to look for to help isolate network issues?
• Do you have the physical room in the network rack for the device?  Depending on the number of users, you might need to add two or three devices.

Also, your network doesn’t just consist of computers and servers. One of the most overlooked and yet one of the most important details of your network is “Cabling”. Many vendors recommend a minimum, Cat5e cable per phone. Depending on how you wish to set up your new systems, you might need to upgrade your existing cabling to Cat6.

Is there enough bandwidth for VoIP?

Many SMB companies are using DSL or Cable for high-speed internet. When upgrading to a VoIP solution, DSL or Cable may no longer be an option when using VoIP. Without sufficient bandwidth and a consistent reliable internet connection, the quality of VoIP calls is negatively affected resulting in dropped calls, echo, loss of words, noise that will only slow down productivity and leave customers questioning.

Lastly, the final component to a successful VoIP installation is engineering. Many companies have in-house IT Professionals and while they may be great at keeping your computers running smoothly they might not be familiar with all the nuances of VoIP. Therefore utilizing professionals specifically trained to work on VoIP systems and Network infrastructure is of utmost importance to secure a smooth transition and professional installation.

Global IT is a choice leader in telecom and data solutions.  Our team of certified network design engineers, licensed contractors, and support staff, can help design a network that’s right for you and ensure a smooth transition.

The post Should You Make The Switch To VoIP? appeared first on info.globalit.com.