• Case Studies, Computer Security, Cybersecurity, finance, Financial Services, Internet Security

Fixing Fraud Detection: Smarter Financial Services Cybersecurity Starts Here

• Tony Rare
• May 13, 2025

False alarms slow everything down. Missed threats speed disaster up. That’s the balancing act facing fraud teams across financial institutions every day. Teams are buried under alerts they can’t trust while real risks move faster than their systems can respond.

This is where financial services cybersecurity needs a reset—not more noise, but better clarity. At Global IT, we help institutions stop chasing alerts and start stopping actual fraud with smarter IT tools built for precision and speed.

What Happens When Fraud Tools Fall Short

Too often, the biggest issue isn’t a lack of alerts—it’s too many of the wrong ones. Rigid rules, poor context, and outdated filters create a cycle of false positives, wasted hours, and bad outcomes.

These warning signs point to a bigger problem:

Fraud teams are overwhelmed and can’t respond fast enough.

Blocked transactions or unnecessary reviews impact customers.

Fraud slips through while staff spend time investigating regular activity.

The result isn’t just lost money. It’s lost time, lost trust, and unnecessary friction at every step.

Why Older Systems Struggle to Keep Up

Many fraud detection platforms still rely on static rules—set thresholds that trigger when something appears unusual. That may have worked in the past, but fraud tactics change faster than most systems can. 

Fraudsters have learned how to mimic normal patterns to bypass rules, leaving teams blind to the real risk. As alert volume grows, staff spend more time clearing low-risk flags and less time investigating real fraud. Manual reviews can’t scale to match transaction volume, and rigid systems don’t adapt when behavior shifts. 

Institutions need smarter tools that adjust on the fly instead of relying on outdated logic to stay ahead.

How Smarter IT Tools Change the Game

Instead of flagging every change in user behavior, modern fraud detection tools focus on context. They work to understand what’s truly suspicious and what’s simply different. This shift is key. Instead of forcing analysts to chase low-risk anomalies, systems now prioritize what matters based on each transaction’s who, what, where, and how. Better context leads to better outcomes, with teams spending less time on noise and more time on action. That’s the shift smarter tools make possible.

Here’s how they work:

• Behavioral analytics identify changes that matter, not just changes.
• Risk scoring ranks alerts so teams focus where it counts.
• Real-time monitoringt spot suspicious behavior without waiting for batch reports.

These features reduce alert fatigue and give fraud teams the confidence to act quickly and accurately.

False Positives Are Costing More Than You Think

Every time your system flags a good customer, it damages more than the transaction. It damages your credibility. At scale, false positives create unnecessary escalations, higher call volumes, and customer frustration.

Better systems fix this by:

• Building a dynamic understanding of typical account behavior.
• Adjusting thresholds automatically as user patterns shift.
• Reducing the number of alerts that require human follow-up.

That means your team can focus on fraud, not normal activity that looks strange on paper.

Smart Cybersecurity Starts With the Right Fit

Every financial institution faces different threats. High-volume retail banks need speed and scale. Private lenders may need deeper analysis and stronger controls for fewer but riskier transactions. The type of fraud you face—and the damage it can cause—should shape the technology you choose. A mismatch between the system and risk profile creates more problems than it solves. That’s why a one-size-fits-all approach rarely works. Global IT helps you define what success looks like before tools are ever put in place.

Ask these questions before choosing a tool:

What types of fraud are most common in our operation?

Where do false positives hurt us the most?

Do we need real-time responses or deeper analysis?

Global IT works directly with your team to map the right tools to your risks—without adding complexity or bloat.

Avoid the Integration Wall

Even the best fraud detection system can become a liability if it’s hard to use. Integration problems show up fast—conflicting workflows, disconnected data sources, and long ramp-up periods that stall momentum. When fraud teams can’t access clear insights, or IT teams can’t connect systems properly, everything slows down. Tools that work in isolation create more work, not less. That’s why implementation support and system flexibility matter just as much as fraud detection capabilities. 

Global IT helps financial teams avoid these roadblocks by building rollout plans that work with your current systems, not against them.

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Where Financial Services Cybersecurity Is Headed Next

Smart detection will keep getting smarter—but not by flooding your team with more alerts. The future lies in better signal quality, not volume.

Emerging trends include:

• Graph-based analysis to track fraud rings across accounts.
• Device profiling and biometrics to reduce identity spoofing.
• Shared intelligence frameworks help financial institutions coordinate faster.

The best strategy isn’t just new tools. It’s having the right ones in place before you need them.

You Don't Need More Alerts. You Need Better Ones.

Fraud detection doesn’t have to feel like guesswork. If your team is stuck reacting instead of preventing, it’s time to change the system—not just the rules.

At Global IT, we help financial institutions sharpen their cybersecurity with tools that work smarter, scale better, and reduce waste. Let us help you stop the wrong alerts—and stop the right threats.

Talk to Global IT today and start building a fraud detection system that works.

The post Fixing Fraud Detection: Smarter Financial Services Cybersecurity Starts Here appeared first on info.globalit.com.

• Tony Rare
• March 4, 2025
• Automotive, Case Studies

Leveraging AI for Predictive Maintenance: Keeping Vehicles on the Road

Unplanned mechanical failures disrupt schedules, increase expenses, and put safety at risk. Fleet managers and manufacturers lose revenue when vehicles break down unexpectedly. Traditional maintenance strategies—reactive repairs and scheduled servicing—fail to prevent surprise failures. AI-driven predictive maintenance offers a more innovative approach by analyzing real-time data to anticipate mechanical issues before they cause significant disruptions.

The Cost of Unexpected Downtime

Every minute a vehicle is out of commission translates to lost revenue, delayed deliveries, and frustrated customers. Fleet operators, manufacturers, and service managers know the strain of unpredictable breakdowns on productivity and bottom lines. Relying on traditional maintenance strategies often leads to unnecessary servicing or costly emergency repairs.

You work hard to keep operations running smoothly, but mechanical failures remain challenging. Predictive maintenance powered by AI gives you the control you need to avoid unexpected issues. By analyzing real-time data and anticipating mechanical concerns before they escalate, AI-driven solutions help you avoid disruptions, cut maintenance costs, and keep vehicles on the road longer. Global IT provides the expertise to implement these technologies, giving you the advantage of smarter maintenance solutions that fit your specific needs.

How Automotive Maintenance Has Evolved

Vehicles have gone through three primary maintenance strategies:

• Reactive Repairs: Fixing issues only after they occur, leading to expensive emergency fixes.
• Scheduled Servicing: Performing maintenance at set intervals, sometimes replacing parts too soon or too late.
• Predictive Maintenance: AI analyzes real-time data to predict and prevent failures, reducing unnecessary repairs and downtime.

Businesses benefit by shifting from reactionary fixes to AI-driven strategies that optimize vehicle performance and lower costs.

How AI-Powered Predictive Maintenance Works

AI systems detect patterns in vehicle health using data from sensors and historical maintenance records. The key components include:

• Real-Time Data Collection: Sensors and telematics track engine performance, fluid levels, and brake wear.
• Machine Learning Analysis: AI identifies patterns that signal early-stage component failures.
• Cloud and Edge Computing: Systems process and analyze vast amounts of data efficiently.
• Automated Alerts and Prescriptive Actions: AI delivers maintenance recommendations before small issues become expensive repairs.

What Predictive Maintenance Solves

Preventing Unplanned Repairs

AI forecasts issues before they cause breakdowns, helping businesses schedule service in advance.

Lowering Maintenance Expenses

Data-driven servicing prevents unnecessary part replacements, cutting repair costs.

Optimizing Fleet Management

Companies handling multiple vehicles receive performance insights that improve scheduling and reduce operational disruptions.

Enhancing Road Safety

AI-driven monitoring helps detect potential mechanical failures, reducing the risk of accidents.

Meeting Emissions and Regulatory Standards

Predictive maintenance ensures vehicles remain compliant with environmental regulations by monitoring emissions and engine efficiency.

Overcoming Barriers to Adoption

While predictive maintenance provides clear advantages, businesses must address key challenges:

• Data Security and Privacy: Protecting sensitive vehicle and driver data requires strong cybersecurity measures.
• System Integration: AI solutions must function seamlessly with existing diagnostic tools and fleet software.
• Upfront Costs vs. Long-Term Savings: While implementation involves an initial investment, reduced downtime, and optimized maintenance provide significant long-term financial benefits.

AI in Action: Real-World Benefits

Minimizing Fleet Downtime

A logistics company reduced breakdowns by 30% with AI-powered predictive maintenance, improving delivery times and lowering repair costs.

AI in Consumer Vehicles

Automakers now equip vehicles with AI-driven diagnostics that alert drivers about potential maintenance issues before they escalate.

How Global IT Supports Game Development and Performance

Upcoming advancements in predictive maintenance include:

• Digital Twins: Virtual models that simulate wear and predict future maintenance needs.
• Self-Diagnosing Vehicles: AI-driven systems that monitor and report mechanical issues.
• Automated Repairs and Servicing: AI-driven maintenance scheduling to reduce downtime.

Moving Toward Smarter Maintenance

Predictive maintenance powered by AI transforms the way businesses manage vehicle health. By reducing breakdowns, controlling costs, and improving efficiency, AI-driven solutions help fleet operators and manufacturers operate more effectively. Companies looking to improve maintenance processes should begin integrating predictive AI systems to stay ahead of industry demands.

Schedule A FREE Consultation

Connect with us today! Do you have specific worries about introducing new technology at your facility? Please email us at info@globalit.com with your tips or concerns about technology implementation.

Schedule Consultation

The post Leveraging AI for Predictive Maintenance: Keeping Vehicles on the Road appeared first on info.globalit.com.

• Tony Rare
• February 3, 2025
• Case Studies, Digital Transformation, Financial Services, IT Solutions

How IT Solutions Are Streamlining Financial Services

The financial services industry operates under constant pressure to stay ahead. Institutions face growing demands to improve efficiency, protect sensitive data, and meet the expectations of increasingly tech-savvy customers. At the same time, complex regulatory requirements and rising cybersecurity threats add further strain. For many in the finance world, managing these challenges can feel overwhelming.

Financial professionals are often the heroes of their organizations, driving innovation and ensuring operational stability while navigating a landscape filled with risks and opportunities. But even heroes need trusted allies to achieve their goals. That’s where Global IT comes in. With years of expertise and a proven track record, Global IT provides the tools and guidance to implement solutions that simplify workflows, safeguard data, and improve customer interactions.

By partnering with an experienced IT provider, financial institutions can confidently tackle their toughest challenges. Solutions can open doors to long-term success, helping organizations adapt to changing markets and rising customer expectations. Let’s look at how technology transforms financial services and enables professionals to focus on what they do best—delivering value and trust to their clients.

Tackling Efficiency, Security, and Customer Demands Head-On

Financial institutions face unique challenges when balancing operational efficiency, cybersecurity, and customer expectations. Without the right tools, inefficiencies increase, data security weakens, and customers grow dissatisfied. IT solutions offer ways to tackle these issues effectively.

Modern technology empowers organizations to process data faster, track transactions more accurately, and provide tailored services. These tools allow financial institutions to focus on meeting customer needs while complying with regulations.

Data Management Drives Efficiency

Data management plays a critical role in financial services. Handling vast amounts of information securely and accurately can mean the difference between success and operational bottlenecks.

Benefits of effective data management include:

Improved reporting

Real-time analytics provide decision-makers with accurate, actionable insights.

Fraud detection

AI-powered tools monitor transactions and flag suspicious activity in seconds.

Reservation Management

Automation minimizes mistakes, saving time and resources.

Investing in modern data management systems builds a stronger foundation for financial growth.

Automation Simplifies Risk Management

Financial institutions are highly concerned about staying compliant with industry regulations. Automation helps organizations streamline workflows and reduce risks associated with manual processes.
For instance, automated compliance tools monitor activities to ensure they align with regulatory requirements. By automating repetitive tasks like data entry and document verification, companies can allocate resources to more strategic initiatives. These solutions not only improve efficiency but also minimize costly errors.

Personalized Experiences Build Loyalty

Customers expect financial services that meet their unique needs. IT solutions allow institutions to offer personalized experiences through data-driven insights.

Examples of personalization tools include:

• AI chatbots that assist customers with common questions.
• CRM systems that analyze preferences to suggest relevant financial products.
• Digital platforms that streamline account management for a user-friendly experience.

Providing personalized interactions strengthens relationships, increases satisfaction, and encourages repeat business.

The Power of Connected Systems in Financial Services

Disconnected systems create inefficiencies and miscommunication across departments. Integrated IT ecosystems solve these issues by enabling seamless data sharing and improving workflows.
When customer service teams and compliance departments share access to the same data, they can collaborate more effectively. Unified systems help organizations respond faster to customer inquiries, meet deadlines, and maintain accuracy in their operations.

Bringing Financial Services to Underserved Communities

Financial technology extends services to populations previously underserved by traditional banking systems. Digital banking platforms and mobile-first solutions offer affordable, accessible services to individuals in remote areas.

Blockchain technology has also gained traction in expanding access to secure financial transactions. By adopting these innovations, organizations can increase their customer base and contribute to greater economic inclusion.

Future-Proofing Financial Operations

Financial institutions must prepare for emerging IT trends to stay competitive. Advances in artificial intelligence, blockchain, and cybersecurity will continue to shape the industry.
Trends to watch include:

• AI tools that predict customer needs and enhance decision-making.
• Blockchain solutions for secure and transparent transaction processing.
• Advanced cybersecurity measures to combat increasingly sophisticated threats.

Adopting these technologies ensures financial institutions remain reliable and efficient partners for their customers.

How Global IT Supports Streamlining Financial Operations

Global IT has a proven track record of helping financial organizations streamline their operations and secure funding for IT upgrades. From compliance guidance to implementation strategies, the company offers tailored solutions that address each institution’s unique needs.

What Global IT provides:

• Expert assistance in securing funding for IT projects.
• Scalable systems that grow with your organization.
• Ongoing support to ensure compliance and maintain efficiency.

With Global IT as a partner, financial institutions can achieve their goals and maintain a strong position in a rapidly evolving market.

Take Action Today with Global IT

Implementing the right IT solutions creates opportunities for growth, efficiency, and better customer relationships. Start building the systems your financial institution needs with Global IT’s expertise. Visit Global IT’s blog for more insights and strategies to transform your operations.

Schedule A FREE Consultation

Connect with us today! Do you have specific worries about introducing new technology at your facility? Please email us at info@globalit.com with your tips or concerns about technology implementation.

Schedule Consultation

The post How IT Solutions Are Streamlining Financial Services appeared first on info.globalit.com.

• Tony Rare
• December 24, 2024
• Case Studies, Internet Security

Solutions for Managing Digital Rights in the Entertainment Industry

The entertainment industry faces increasing challenges in protecting intellectual property and ensuring fair revenue distribution. Managing rights and royalties has become complex, with content moving across multiple platforms and regions. Modern tools are necessary to address these issues and protect creative assets.

Global IT specializes in providing advanced IT solutions for managing digital rights in the entertainment industry. These tools address common obstacles like piracy, inefficient systems, and complex licensing arrangements while streamlining processes and ensuring compliance.

Challenges in Managing Digital Rights

As the volume of digital content grows, so do the obstacles in managing rights and royalties. These challenges disrupt workflows, reduce revenue, and expose organizations to legal risks. Understanding these issues is the first step toward resolving them effectively.

• Piracy and Unauthorized Sharing

Illegal distribution is one of the most significant threats to creators and distributors. When content is shared without permission, revenue opportunities are lost, and brand integrity suffers. Protecting intellectual property requires robust systems that actively secure content and trace unauthorized use.

• Complex Licensing and Royalties

Tracking rights across multiple regions, platforms, and agreements demands precision. Outdated methods often lead to missed payments, conflicting rights, or compliance risks. A comprehensive system for managing royalties and licensing ensures clarity and accuracy.

• Outdated Tools and Processes

Many organizations still rely on manual systems or legacy software that need help to meet modern demands. These outdated tools introduce inefficiencies, create bottlenecks, and slow down workflows. Transitioning to more advanced solutions significantly reduces these problems.

Global IT Solutions for Managing Digital Rights

Meeting the challenges of digital rights management requires innovative tools designed to address specific pain points. Global IT delivers solutions that ensure content protection, simplify rights tracking, and provide valuable insights to entertainment industry organizations.

• Securing Content

Global IT’s digital rights solutions incorporate encryption, forensic watermarking, and other advanced technologies to protect assets. These features prevent unauthorized access while ensuring traceability. By securing content, organizations can confidently distribute their creations across platforms.

• Streamlining Rights Management

Automation simplifies the process of tracking and managing licensing agreements. Organizations can reduce human error and focus on creative efforts by automating repetitive tasks. Global IT’s systems can effectively handle the complexities of royalty tracking and compliance.

• Real-Time Analytics

Data-driven insights allow for informed decision-making. Global IT’s solutions track real-time content performance, helping companies optimize strategies and maximize revenue opportunities. With these insights, content owners can better understand what works and needs adjustment.

• Seamless Integration

Switching to a new system should maintain existing workflows. Global IT designs solutions that integrate with current tools and processes, ensuring a smooth transition. This compatibility saves time and minimizes downtime during implementation.

Building an Effective Digital Rights System

Constructing a reliable DRM system requires careful planning and consideration. Organizations must identify their priorities to build a solution that supports their goals. Below are key elements to focus on when creating an effective system:

Global IT specializes in crafting tailored DRM solutions that incorporate these principles, helping organizations address challenges effectively.

Scalability

Ensure the system can grow with increasing content demands.

Security

Implement encryption and watermarking to protect assets

Transparency

Simplify the tracking of payments and licensing rights.

Usability

Choose tools that are intuitive and easy for teams to adopt.

Overcoming Implementation Obstacles

Modern IT solutions often involve challenges, but careful planning can ease the process. Achieving buy-in from leadership and teams ensures alignment with organizational goals. Migrating data from legacy systems requires detailed preparation to avoid disruptions. Training programs prepare staff to use the tools effectively, fostering confidence and long-term success.

Global IT supports every step of the transition, ensuring organizations experience minimal disruption while implementing new DRM systems.

Key Strategies for Success

Secure Team Buy-In

Communicate the benefits of new systems to leadership and teams to foster support.

Plan Data Migration

Carefully transfer information from legacy tools to minimize errors or loss.

Provide Training

Equip teams with the skills to use the new tools confidently and effectively.

Ongoing Support

Ensure there are resources available for troubleshooting and updates post-implementation.

The Future of Digital Rights Management

The landscape of digital rights is evolving rapidly, driven by technological advancements and shifts in consumer behavior. Adopting future-focused tools ensures organizations remain ahead of challenges and leverage new opportunities.

Emerging Trends in Digital Rights:

Artificial Intelligence

AI enables predictive insights to refine licensing strategies and improve revenue outcomes.

Blockchain Technology

Blockchain offers unparalleled transparency, which is ideal for managing complex rights and royalty agreements.

Support for New Formats

As formats like virtual reality and gaming grow, DRM systems will adapt to address these unique challenges.

Global IT continually innovates to ensure its clients are prepared for these developments, providing reliable tools for today and tomorrow.

Take the Next Step with Global IT

Managing digital rights effectively requires the right tools and strategies. Global IT provides tailored solutions that protect content, simplify workflows, and deliver valuable insights. As the entertainment industry grows and evolves, the right system ensures organizations can stay ahead of challenges and maximize opportunities.

Visit our blog to learn more about Global IT’s offerings and discover how we can help safeguard your content and improve your operations.

The post Solutions for Managing Digital Rights in the Entertainment Industry appeared first on info.globalit.com.

Please be informed that Global IT is a registered trademark of Global IT Communications, Inc. with the US Patent and Trademark Office, and we vigorously enforce the correct usage of our trademark.

While there has been confusion in the media regarding “Global IT outages,” we wish to clarify that neither Global IT nor any of our clients were affected by the recent CrowdStrike outage. Throughout this period, Global IT maintained uninterrupted operations.

According to reports, the recent CrowdStrike outage occurred due to a widespread disruption in its services, affecting customers’ ability to access and utilize their endpoint protection solutions. The outage reportedly stemmed from an update designed to target malicious system communication tools in cyber attacks, triggering a “logic error” resulting in an operating system crash on Windows systems (Mac and Linux users were unaffected). A logic error means a mistake has been made in coding and caused a bug that can cause the program to malfunction. The update was designed as a patch, meaning it was meant to improve the program rather than cause issues.

Global IT and OrangeISP.com maintained Cloud operations seamlessly without fault.

Global IT evaluated CrowdStrike as a potential vendor but did not select or recommend them due to specific technical considerations informed by our extensive 20+ years of experience in enterprise technical infrastructure and systems.

Global IT is a prominent privately held technology management firm specializing in MSP (Managed Services Provider), MSSP (Managed Security Services Provider), CSP (Cloud Services Provider), and other related services since 2004. Our service offerings are designed to support our clients’ technology needs effectively.

For further information about Global IT services or if you have any inquiries, please do not hesitate to contact us at info@globalit.com.

CEO Anthony (Tony) Williams Rare

The post CrowdStrike global IT outage. Unrelated to Global IT. appeared first on info.globalit.com.

Why Doing a Google Search for Managed IT Companies in Los Angeles Can Be Misleading

Unfortunately, when you do a Google search for “Managed Services Provider Los Angeles” businesses in Riverside County, Orange County, and other non-Los Angeles counties, come up quite often in the organic search results. Also, many managed IT firms from out of state come up in the paid results, which are easy to click on because they show up on top.

A classic maxim in real estate is location, location, location. It applies when picking a managed IT company too. If your business is in Los Angeles County, you want a managed IT company in Los Angeles. Tech support firms that are closer will provide faster and cheaper on-site support.

25 Managed IT Firms in Los Angeles County With Great Reviews

As we mentioned before, finding the best managed IT firm in Los Angeles is tough. Where do you start? Here are some simple rules that will narrow down your search.

1. Location- You want a company that’s actually in Los Angeles County.
2. Established- You want a company that’s been in business for a while.
3. Testimonials- You want a company with glowing reviews.

That’s why we decided to compile a list of 25 popular managed IT firms that are in Los Angeles. We looked for companies in Los Angeles with great reviews. We also made sure they’ve been in business for a while (the newest company on the list was established in 2010).

This list is in no particular order.

1)  Global IT

Location: 6720 Bright Ave, Whittier, CA 90601

Established: 2000

Customer Quote: “They are the best IT service provider I ever came across. Very prompt in resolving problems.”

2) Advanced Networks

Location: 4929 Wilshire Blvd Suite: 941 Los Angeles, CA 90010

Established: 2004

Customer Quote: As good as it gets. Patient, knowledgeable, great attitude, and go beyond the call of duty.

3) IT Support LA

Location: 6047 Tampa Ave, Tarzana, CA 91356

Established: 2002

Customer Quote: “We use IT Support LA and our agency couldn’t be happier with their services.”

4 ) TPX Communications

Location:  990 W 190th St, Ste 120, Torrance, CA 90502

Established: 1998

Customer Quote: “These guys look for problems early and actively and I appreciate their availability to respond to me if/when I have a question or concern.”

5)  Be Structured

Location:  500 S Grand Ave Suite 1150 Los Angeles, CA 90071

Established: 2007

Customer Quote: “Be Structured is always there giving us new ideas and solutions to help our company run more efficiently and cost effectively in today’s competitive market.”

6) Xperts Unlimited

Location: 13428 Maxella Ave, Marina del Rey, CA 90292

Established: 2000

Customer Quote: This company is amazing. I’ve never met a better group of people.

7) TechMedics

Location: 527 W Seventh Street, Suite 500, Los Angeles, CA 90014

Established: 1999

Customer Quote: “I was nobody, nowhere – until I met Techmedics!”

Tech Medics is on 7th Street in the heart of Los Angeles. They started in 1999 with two employees. Like all good managed IT companies they tout their proactive approach.

8 ) Computer Support

Location: 8605 Santa Monica Blvd, Los Angeles, CA 90069

Established: 2006

Customer Quote: “The wide variety of expertise they bring to our company not only in running the existing network but in the telecom area, planning for growth and budgeting has been a tremendous asset.”

9) DCGLA

Location:  600 W, 7th St Ste 550, Los Angeles, CA 90017

Established: 1993

Customer Quote: “If you are in the need to find an IT support provider in Los Angeles, look no further.”

10) TVG Consulting

Location: 217 W. Alameda Ave. #102, Burbank, CA, 91502

Established: 2005

Customer Quote: “They are very competent and concerned about each customer no matter how large or small.”

11) ZZ Computer

Location: 11968 Wilshire Boulevard, West Los Angeles, California 90025

Established: 1989

Customer Quote: “ZZ Computer is a great asset to our IT needs!

12) Front Line

Location: 6711 Forest Lawn Drive, 2nd Floor, Los Angeles, CA 90068

Established: 2002

Customer Quote: A great team! Very attentive to their clients, always friendly, and I have yet to present an issue they’ve not been able to solve. Highly recommended.

13) Net Ready IT

Location: 5015 Eagle Rock Blvd. , Suite 208, Los Angeles, California 90041

Established: 1995

Customer Quote: “All of the Netready team members are fantastic, they always find a way to get to the bottom of our issues.”

14) Pro-Link Systems

Location: Woodland Hills, California, United States

Established: 1999

Customer Quote: “I have loved working with every single person at ProLink without exception. They have all gone personally above and beyond the call of duty to ensure that any of my technical difficulties are resolved in a matter of minutes.”

15) LA-Networks

Location: 5805 Sepulveda Blvd, Suite 710, Sherman Oaks, CA 91411

Established: 1997

Customer Quote: “LA Networks focuses on helping Southern California businesses with enterprise technology solutions including Cisco and AWS.”

16) Info 2 Extreme

Location: 5777 W. Century Blvd., Suite 1500 Los Angeles, CA 90045

Established: 1995

Customer Quote: “The perfect blend of technical innovation and business acumen is i2x.”

17) Clear Fuze

Location: 11693 San Vicente Blvd. Suite 395 Los Angeles, CA 90049

Established: 2002

Customer Quote: “When things go wrong, as they inevitably do when working with computers, it’s very comforting to know they are there.”

18) CPI Solutions

Location: 2260 E. El Segundo Blvd. El Segundo, CA 90245

Established: 1981

Customer Quote: “CPI is proactive and we always feel like they are one step ahead of us.”

19) GeekTek

Location: 4419 Van Nuys Blvd, Suite 412, Sherman Oaks, California, 91403

Established: 2010

Customer Quote: “They’re not your typical IT crew. They’re very friendly and approachable.”

20) Fantastic IT

Location: 3720 Skypark Drive, Torrance, California 90505

Established: 1998

Customer Quote: “When it comes down to proper IT for business, look no further than Fantastic IT.”

21) Barebones Networking

Location: 7083 Hollywood Blvd, 5th Floor, Los Angeles, CA 90028

Established: 2003

Customer Quote: “great service, friendly and pro, recommended A+++++”

*Note: Yelp says this location is closed but their website is still up.

22) Techital

Location:  144 N Glendale Ave, Ste 301, Glendale, CA 91206

Established: 2001

Customer Quote: “If I could give more than 5 stars I would.”

23) DLL Technologies

Location: 115 E Foothill Blvd #200, Glendora, CA 91741

Established: 2005

Customer Quote: “Great IT firm for small business.”

24) Generation IX

Location: 5839 Green Valley Cir Suite 103, Los Angeles, CA 90230

Established: 1984

Customer Quote: Four years later and we still talk about their work in our office.

25) Secure-Net

Location: 3250 Wilshire Blvd, Ste 920, Los Angeles, CA 90010

Established: 1991

Customer Quote: “Thanks to my conversation with Dave a few days ago, I just came up with the best [workflow] for our practice.”

Do Businesses in LA County Really Need a Managed IT Company in Los Angeles County?

Most IT support is provided remotely. So, some businesses think their IT company doesn’t need to be close. However, that is usually a mistake that results in slower (and sometimes more expensive) on-site calls. That’s because even small and medium-sized businesses have complex needs that will occasionally require an on-site call.

Global IT Cares About Your Business

That’s why we made this list. Our customers have told us that finding a managed IT company in Los Angeles can be stressful. We wanted to make the process of finding the best managed IT company in LA a little easier for you. Also, this list has more managed IT companies in Los Angeles.

Of course, we think Global IT is the best managed IT company in LA. After all, Silicon Review called us one of the Best 30 Small Companies to watch in 2018 and Enterprise Services Outlook called us the Most Recommended Compliance Provider.

The post 25 Top Managed IT and Tech Support Companies in Los Angeles appeared first on info.globalit.com.

Yet, what are those costs exactly? How much should a business in Los Angeles expect to pay for managed IT support? Let’s explore that question.

First Things First: The Absolute Essentials

Before we answer the question “how much should a business in Los Angeles expect to pay for managed IT support”, we need to delineate the essentials. Here’s what you need to look for.

1. 24/7 Service– An experienced managed IT provider will answer phone calls 24/7. That way they can deal with emergencies like internet outages, malware infections, and data loss at any time.
2. Vendor Certifications- A managed IT company is only as good as its techs. Look for technicians that have Cisco, Microsoft, and C++ experience. Additionally, they should know Quickbooks and a wide variety of IT tricks.
3. Errors and Omissions Insurance- Once in a blue moon, managed IT companies make a mistake and cause serious financial damage to a company. This usually happens through data loss or equipment damage. Errors and omissions insurance ensures your company will be compensated if that happens. Don’t hire a managed IT firm that doesn’t have it.
4. On-Site Support- Many companies don’t include on-site support as part of their monthly subscription. Yet, on-site support is a necessity sooner or later. Find out how many on-site hours are included each month in your subscription. Also, ask how much they charge after you’ve surpassed that limit.

How Much Does Break-Fix Tech Support Cost in Los Angeles?

IT firms and businesses are moving away from break-fix because it’s expensive for both sides. When a company manages your IT, they can prevent problems before they happen.

Break-Fix tech support costs $125 to $225 an hour in Los Angeles. Most companies have a 1.5-hour to 2-hour minimum. That minimum may vary depending on the managed IT firm’s proximity to your business. For example, some Los Angeles IT firms have lower minimums for businesses in the same city.

How Much Does Managed IT Cost in Los Angeles?

Managed IT has a fixed monthly cost. That cost depends on how many computers/devices/workstations your business has. The more computers you have, the more you pay. Here’s what you can expect to pay a managed IT firm with 24/7 service and on-site hours included in their monthly subscription.

Small Business: 4-9 Computers- $450.00 to $1,150.00

Medium Business: 10-19 Computers- $950.00 to $1,950.00

Medium Plus Business: 20-49 Computers- $1,550.00 to $4,650.00

Large Business: 50-199 Computers- $4,650.00 to $16,550.00

Enterprise: 200+ Computers- $16,550.00 and Up

Get Peace of Mind With Global IT

If you’re looking for a competitively priced managed IT firm in Los Angeles with proven experience, look no further than Global IT.

We’ve has been serving customers since the year 2000 and we have 100% 5-star reviews on Yelp. Also, we include on-site support in our monthly tech support containers.

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Naturally, you may have some questions.

What is colocation? How exactly does it save my company money? What are the best managed colocation services for businesses in the Los Angeles Area? This article will answer your questions.

What is Colocation?

In simple terms, colocation is storing your equipment in a third-party data center. Colocation gives you floor space, electricity, high-speed links to the internet, and physical security for your equipment. This means less clutter around your office, no electricity costs, and the ability to easily scale up. The dependable electricity, network, and cooling systems of a dedicated data center are invaluable.

However, colocation doesn’t stop there because you can also get managed colocation services. As far as IT goes, this gives your business total peace of mind.

Benefit 1: 24/7 Expert Support

A managed colocation service provider will monitor, install, and update everything for you. That keeps your technology up and running, so you can make more money. If your team has limited experience with infrastructure, this is extremely beneficial. For example, managed colocation service providers do hard drive swaps, part replacement, and troubleshooting for you. That way, you don’t have to send your IT person out to the colocation data center to repair non-functioning equipment.

Benefit 2: Maximum Uptime

A study by Emerson Power shows that one minute of downtime costs businesses $7,900 a minute. For most businesses in Santa Fe Springs and the City of Commerce, the cost is probably not quite that high (outside of maybe Commerce Casino). Still, downtime is expensive and even a brief outage can cost your business thousands of dollars.  A managed colocation provider gives you minimal or no downtime.

Benefit 3: Dependable Security

Colocation gives your business increased security and safety. Here’s why. Most colocation centers (like the data center we own in Los Angeles) have 24/7 physical security to protect your hardware. Additionally, they have constant video monitoring that keeps the equipment safe. This gives valuable space back to your business since you don’t have to keep the hardware on your own site. Also, reputable data centers are compliant with regulations like the GLBA for the accounting industry.

Benefit 4: Scalability

One benefit of managed colocation is that it adapts to your business. If your company starts growing, it’s easy to add new equipment. If you need to scale back, that’s effortless too.

Colocation Means Freedom for Companies in Santa Fe Springs and Commerce

The biggest benefit of managed colocation is freedom. The City of Commerce and Santa Fe Springs are manufacturing & distribution hubs. Your business is great at manufacturing, distribution, or e-commerce sales. Managed colocation services and managed IT lets you focus on what you’re good at. It lets you put aside tech support worries, such as downtime, hardware failures, software installations, and much more.

Global IT owns a data colocation center in Los Angeles. We have customers in Santa Fe Springs, the City of Commerce, and the City of Industry, Whittier, and many other cities in the area. Click the link below for more information about colocation.

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1. Unlimited Remote Support- A managed IT package (tech support container) should offer 24/7 remote support in case something goes wrong. When your internet goes down, when you get a computer virus, when you lose your data, you need immediate help. That’s the peace of mind a tech support container provides.
2. Onsite Support- Some computer problems can only be fixed in-person. Your managed IT package should include a certain number of hours for onsite support. Also, additional hours should be offered at a discounted rate.
3. Web Hosting- A managed IT package will include your internet access. As a rule, business internet is much faster and has more uptime than the internet for consumers.
4. Email Hosting- Most businesses don’t use Google or Yahoo for their email. Using a domain name is more professional and reputable. However, that means your email must go a different inbox like Roundcube. A tech support container sets up and manages your webmail software so you can easily access your email anytime.
5. Monitor Network Health- Actively monitoring your network health helps prevent downtime and disruptions on your website. A good managed IT services company monitors your key performance indicators so numbers outside normal ranges can be investigated and dealt with if necessary.
6. 3rd Party Vendor Discounts- A managed IT service provider often has exclusive discounts with 3rd party vendors like Microsoft. They buy licenses in bulk, saving them thousands of dollars. Software like Microsoft Office is much cheaper via a managed IT company as opposed to buying it at the store or online.
7. Long and Short Term Planning- The City of Industry is home to many B2C sellers that export consumer goods from East Asia. Shops like these often get surges of orders in December during the holiday season. A prudent managed IT company will increase your bandwidth during that time so your customers don’t experience a slowdown on your website.

Global IT Is a Tech Support Company Next to City of Industry With 5 Stars on Yelp

Tech support containers allow your business to focus on its core strength.  If you’re looking for tech support in the City of Industry, consider Global IT. We have 100% 5-star ratings on Yelp and we’re the largest managed IT provider in the area around the City of Industry. Enter your info for a free consultation with Global IT in Whittier. Or call us at 562-698-2500.

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5 Reasons Why Business in Commerce, CA Should Outsource Tech Support

1. Reduce Anxiety- Disaster management is worrisome. Losing data has a financial and emotional toll. With a skilled and experienced IT provider, you know your information is safe. You also know it can be recovered if there’s an emergency.
2. Stay Focused on Your Core Business- There are lots of manufacturing and distribution companies in the City of Commerce, CA. These companies specialize in supply chain management, logistics, and shipping. Yet, IT and tech support often fall outside their skillset. Outsourcing tech support allows your employees to stay focused on what their good at, what they’re paid to do.
3. Protect Yourself From Hackers- In 2018, the Los Angeles Social Services website was hacked and 33,000 social security numbers were exposed. Disasters happen, even to large government agencies. A tech support company will safeguard your business against hackers and bad actors.
4. Save Money– Training an in-house IT company is expensive. In fact, the most basic tech support specialists in the United States earn $46,420 annually. System analysts earn upwards of $80,000 a year. Outsourcing tech support to a company saves a lot of money. Also, it allows you to get efficient tech support quickly. A new tech support specialist would need many years of experience before he could even dream of matching the skill of a dedicated tech support team. Many businesses in the City of Commerce aren’t large enough (like Amazon or U.S Bank) where it makes sense to bring on full-time I.T. professionals.
5. Keep an Uninterrupted Flow of Service- It’s a huge annoyance when your website goes down or when you don’t have internet access. Even small disruptions can cost business thousands of dollars worth of productivity. When you outsource your tech support, you get those problems fixed immediately. A 24/7 dependable help desk in the City of Commerce is worth its weight in gold.

Global IT Is a Tech Support Company Near Commerce, CA With 5 Stars on Yelp

Outsourcing tech support allows your business to focus on what matters.  If you’re looking for tech support in the City of Commerce CA, consider Global IT. We have 100% 5-star ratings on Yelp and we’re located in Whittier, which is very close to Commerce, California. Also, we provide 24/7 service, and all our techs are certified. Click the button and enter your info for a free consultation. Or call us at 562-698-2500.

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