How to Configure Spam Settings

How to increase or decrease your spam settings and how to add users to the blacklist or whitelist.

Most users will just use steps 1 through 5. Step 6 is for advanced configuration, should only be used by advanced users.

1.  Access Control Panel

cpanel_log_in

  1. Type: https://yourdomainname.com:2083 into your preferred Internet browser.
  2. Enter your Control Panel username into the Username field.
  3. Enter your password into the Password field.
  4. Click Log in.

2.  Access SpamAssassin Settings

access_spamassasin

3.  Enable SpamAssassin

To enable SpamAssassin:

  • Simply click the Enable SpamAssassin button on the SpamAssassin home screen.

enable_spamassasin

4.  Automatically Delete Spam

This function automatically deletes messages that meet or exceed the score limit. Activate this function by clicking the Auto-Delete Spam button under the Filters heading.

WARNING – Email tagged as spam will be deleted completely from the server.

auto-delete

When you click Configure SpamAssassin, you can add email addresses that should be filtered automatically by typing the address into the “blacklist_from” box. A whitelist can be created in the same way at the bottom of the page. It is also possible to specify scores that SpamAssassin should use for each particular test.

 

5.  Set Required Spam Score             

 

SpamAssassin examines every email message for spam characteristics, then assigns it an overall score. Enter the score required for a message to be considered spam.

changing_score

5 is the default setting, this is not very aggressive.
1 is very aggressive and in most cases, this setting is never used.

We recommend, adjusting 1 point setting each day until you achieve the desired result.

 

6.  Configuration SpamAssassin       

This feature allows you to add emails and/or domains to blacklist (spam, blocked) or whitelist (clean, allowed through).

configure_spamassasin

Note: You can always email support@globalit.com for assistance with black or white listing of emails and IP addresses.

6.1 Add Addresses to the Blacklist

Enter addresses whose email is often allowed past the spam filter, but from whom you do not wish to receive email.

You may use * as a wildcard for multiple characters, or ? as a single-character wildcard.

  • user@example.com — Blacklists a single email address.
  • *@example.com — Blacklists all the addresses at example.com.
  • ?ser@example.com — For example, User@example.com would be blacklisted, but AUser@example.com would not be blacklisted.

By default, 5 text boxes appear, allowing you to add 5 addresses. To add more than 5 addresses:

  1. Fill in the first 5 text boxes.
  2. Click Save.

When you return to the page, more text boxes will appear.

 

6.2 Add Addresses to the Whitelist

Enter addresses whose email is often blocked, but from whom you wish to receive email.

You may use * as a wildcard for multiple characters, or ? as a single-character wildcard.

  • user@example.com — Whitelists a single email address.
  • *@example.com — Whitelists all the email addresses at example.com.
  • ?ser@example.com — For example, User@example.com would be added to the whitelist while AUser@example.com would not be added.

By default, 5 text boxes appear, allowing you to add 5 addresses. To add more than 5 addresses:

  1. Fill in the first 5 text boxes.
  2. Click Save.

When you return to the page, more text boxes will appear.

 

Remember:

  • Click Save to store the configuration changes.
  • A whitelisted address is automatically allowed past the filter.
  • A blacklisted address will automatically be filtered by SpamAssassin.